Your Rights as an eBay Buyer

When you buy things on eBay, you pay the seller before they send you anything. This means that you, as a buyer, are vulnerable to all sorts of problems. You might not get the items you have paid for, or they might be damaged or faulty. Luckily, you have two very important rights when you buy on eBay.

The Right to Receive Your Item.

Maybe the seller never sent the item, or maybe it got lost in the post. Whatever happened, you paid for the item. If it doesn’t arrive in the post as described, you have the right to a replacement or a refund, whether it’s the seller’s fault or not.

The fact that you bought something on eBay doesn’t mean that you don’t have the exact same rights that you would have if you bought it in a shop (these rights are pretty much the same all over the world). Plus, under eBay’s rules, the seller isn’t allowed to change their mind about selling you the item: once the auction ends, it becomes a contract – you must buy and they must sell, or face eBay’s penalties.

The Right for Your Item to Be as Described in the Auction.

Sometimes sellers don’t wrap items properly, and so they get broken. Occasionally they write descriptions that are misleading or just plain wrong to begin with, leaving out vital details that would have caused you to change your mind about buying. If this happens to you, you again have the right to a replacement or a refund.

So How Do I Use My Rights?

First, you should take it up with the seller – most will be responsive, as do not want to have their reputation damaged when an upset buyer leaves negative feedback for all their future buyers to see. If that doesn’t work, report them to eBay.

While eBay don’t have many people handling complaints, they do have a relatively effective set of automatic process to handle common problems buyers and sellers have with one another.

Finally, if that doesn’t work, then you should seek advice from consumer groups in your country, and as a last resort from the police. You should never have to get this far, though: problems on eBay that can’t be resolved easily are extremely rare.

Don’t Be Too Quick.

Remember not to get too annoyed and be unfair to the seller: nice sellers have agreed to give me refunds for undelivered items, only for me to find out a few weeks later that they were being held for me at the post office! Always try your best to communicate and think of everything that might have gone wrong: eBay works best when buyers and sellers sort out their problems together, instead of reporting each other to the authorities straight away.

More often that not receiving what they paid for, buyers have an altogether different problem: they knew what they were paying for, but didn’t realize that what they were paying for was overpriced, low quality or a scam. The next email will give you a list of tips on how to avoid being ripped off on eBay.
 

E Bay.com HTML Auction Templates: Which is Best for Ebay Selling?
There are a plenty of free e bay.com free auction template services out there and I would like to help you find the service that will best suit your needs by comparing what i feel is the top two contenders. FoamTemplates.com and Auctioninsights.com. In the ...

Earn Money Now from Selling Children's Items on Ebay
Kids Items You Can SellClothes, toys and videos are good money makers on eBay.Go to eBay and look up a "lot" of size six girl's cloths. You will find they are expensive! The average price for a lot of 20 good conditioned clothes is about $35.00 ...

EBay and Skkype, a Done Deal
You have to admit that when eBay make up their minds that they want something they do not hang about. On Monday it was announced that eBay had paid $4.1 billion for the Internet communications company. You have to admit that is a heck of a price for the 200 employe ...

JapanToday: Japan News and Discussion ジャパントゥデイ:日本�ニュースを英語�読む (Japan Today)
With Internet access rapidly spreading through the mobile phone network in Japan, many people are getting involved in online auctions. But Japanese people are still suspicious about the security of online trading.

"Drive It Now" - Car Payment Advertising for Online Auctions, Classifieds and Dealer Websites (Centre Daily Times)
Automobile Consumer Services, Inc. (ACS), announced today, a new service that gives vehicle sellers who list their cars on eBay, classifieds, and their own websites, the ability to quote competitive loan and lease payments with the "Drive It Now" advertising banner button.

Leading Contemporary Artists Donate Work to Raise Funds for the Children's Cancer & Blood Foundation (Centre Daily Times)
Some of the most prominent members of the contemporary art community will participate in an art auction on Monday evening, September 15, 2008 at Phillips de Pury & Company, 450 W. 15 Street, New York, NY, from 6:00-9:00 p.m. Auction proceeds will go to support the work of the Children's Cancer & Blood Foundation, which funds clinical care and cutting-edge research for children with cancer and ...